bj Responsible Gaming — Knowing Your Limits Matters
Gaming is for enjoyment — not a substitute for income. bj believes every member has the right to play safely and responsibly. On this page you will find tools for setting limits, warning signs to watch for, and ways to get support when needed.
Our Commitment
bj is not just a gaming platform — it is a responsible environment.
When Gaming Becomes a Problem
Most people bet for entertainment and stay within a set budget. However, in some cases gaming can get out of control. Repeatedly placing bets to recover lost money, hiding your gaming from family, or depositing with borrowed money are serious warning signs.
Under bj's Terms and Conditions, the platform is for persons aged 21 and above only. Age is verified at account registration, and bj remains vigilant at all times to prevent access by minors.
If you feel that gaming is having a negative impact on your daily life, relationships, or finances, use the tools below or contact bj's 24/7 live chat support directly.
Ask Yourself
- Am I spending more than my set budget?
- Am I hiding my gaming from family or friends?
- After a loss, am I placing more bets out of anger or frustration?
- Am I neglecting work, studies, or personal responsibilities?
- Am I depositing with borrowed money or by draining savings?
- Do I feel restless or uneasy when I am not gaming?
If the answer to one or more of these questions is "yes", it is time to take action now.
Self-Limit Setting Tools
Log in to bj and activate any of these features at any time from Account Settings. Contact 24/7 live chat for assistance.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately; a cooling-off period applies if you want to increase it.
Session Time Limit
Automatically log out after a set period of time. This helps you consciously track how long you are spending on gaming.
Reality Check
A message will appear on screen at set intervals — showing a summary of how long you have been playing and how much you have spent.
Loss Limit
Gaming will stop automatically once you have lost a specified amount. This is a strong financial protection measure.
Cooling-Off Break
Temporarily close your account for anywhere from 1 day to 6 weeks. During this time, depositing or placing bets will not be possible.
Self-Exclusion
The option to close your account on a long-term or permanent basis. If you make this decision, the bj support team will assist you in completing the process.
Recognise the Warning Signs
The behaviours below may be early signals of problem gambling. If you notice any of them in yourself, take action promptly.
Chasing Losses
Repeatedly placing larger bets to recover lost money — this is the most common sign of a problem.
Secrecy
Hiding your gaming from family or close ones, or lying about it.
Financial Pressure
Spending money on bets instead of paying bills, repaying debts, or covering essential expenses.
Emotional Distress
Feeling angry, frustrated, or depressed after a loss, and gaming again to try to improve your mood.
Ways to Get Support
Asking for help is not weakness — it is the first step of courage. Alongside bj, family support and professional counselling can also make a real difference.
bj 24/7 Live Chat
The bj support team is available at any time to help in both Bangla and English. If you want to set limits on your account or activate self-exclusion, just say so in the live chat.
Email support
Write about your issue and send it by email. The bj support team will reply as quickly as possible and take the necessary steps. Email address: [email protected]
Family and Close Ones
Talk to a trusted family member or friend. Instead of struggling alone, having support from someone close makes the situation much easier to manage.
Professional Counselling
A mental health professional or addiction counsellor can effectively help you overcome problem gambling behaviour. Contact your local hospital or government mental health services.
Support Groups
Support groups made up of people facing the same problem are a good place to share experiences and find moral strength. Look into local community organisations near you.
Age 21+ Requirement and the Role of Parents
bj provides services only to individuals aged 21 or above. This is not an optional guideline — it is a mandatory rule. Age is verified at account registration, and additional documents are requested in suspicious cases.
If there are children or teenagers in your household, use passwords or parental controls on your devices. Not saving your account login in the browser is also a simple precaution.
Under our Privacy Policy, no personal information of minors is collected or stored, and active measures are taken to keep them away from the platform.
Play Honestly
The foundation of responsible gaming is honesty with yourself. Set a budget before you start playing — only spend money that you can afford to lose without it causing problems in your life.
- Set your budget before placing bets, not after
- Do not place bets while under the influence of alcohol or anything else
- Set aside winnings when you are ahead — not after you have lost
- Take regular breaks and spend time on other activities
- Never place bets with someone else's money or with borrowed funds
- Gaming is entertainment — not a source of income
Questions and Answers About Responsible Gaming
Answers to common questions are provided below. For more questions, visit the FAQ page.
More Useful Pages
These pages may be helpful for you.